Question 1

How does virtual try-on work?

Accepted Answer

Our virtual try-on technology uses advanced AI models to realistically overlay garments onto model images. You upload a product photo and a model image (or select one of our AI-generated models), and our system generates a photorealistic result showing how the garment looks when worn. The entire process takes just 2-5 seconds.

Question 2

What image formats are supported?

Accepted Answer

huhu.ai supports JPEG, PNG, and WebP image formats for uploads. We recommend using high-resolution images (at least 1024x1024 pixels) for the best results. Output images can be downloaded in JPEG, PNG, or WebP format at resolutions up to 4K.

Question 3

Do I need technical skills to use huhu.ai?

Accepted Answer

Not at all. Our Studio interface is designed to be intuitive and requires no technical background. Simply upload your images, choose your desired transformation, and download the results. For developers, we also offer a powerful REST API for automated workflows.

Question 4

How accurate are the AI-generated images?

Accepted Answer

Our AI produces photorealistic results that are indistinguishable from real photography in most cases. The accuracy depends on input image quality, but our latest models achieve over 95% realism scores in blind comparison tests. We continuously improve our models with new training data.

Question 5

Is there a free plan available?

Accepted Answer

Yes! Our free plan includes 50 image generations per month, access to all core features, and standard resolution outputs. No credit card is required to get started. Upgrade anytime to unlock higher volumes, premium features, and priority processing.

Question 6

How does credit-based pricing work?

Accepted Answer

Each image generation or transformation consumes one credit. Credits are included in your plan's monthly allowance and reset at the start of each billing cycle. Additional credits can be purchased as needed. Batch operations and API calls consume one credit per image processed.

Question 7

Can I cancel my subscription at any time?

Accepted Answer

Yes, you can cancel your subscription at any time from your account settings. Your access will continue until the end of the current billing period. There are no cancellation fees or long-term commitments. Unused credits do not carry over after cancellation.

Question 8

Can I use the API for my Shopify store?

Accepted Answer

Absolutely! We offer a dedicated Shopify app that integrates directly with your store, as well as a REST API that works with any e-commerce platform. The Shopify app supports automatic virtual try-on widget embedding, product image enhancement, and batch processing of catalog images.

Question 9

What are the API rate limits?

Accepted Answer

Rate limits depend on your plan: Free plans allow 10 requests per minute, Pro plans allow 60 requests per minute, and Enterprise plans have custom limits. All plans support asynchronous processing via webhooks for high-volume workloads. Contact us for custom rate limit configurations.

Question 10

Is there an SDK available?

Accepted Answer

Yes, we provide official SDKs for JavaScript/TypeScript, Python, and PHP. Community-maintained SDKs are also available for Ruby, Go, and Java. All SDKs are open source and available on GitHub with comprehensive documentation and code examples.

Question 11

How do I handle large batch processing jobs?

Accepted Answer

For large batches, we recommend using our asynchronous API with webhook callbacks. Submit your batch via the /batch endpoint, and we will notify your webhook URL as each image completes. This approach scales to thousands of images and avoids timeout issues.

Question 12

How do I reset my password?

Accepted Answer

Click 'Forgot Password' on the login page and enter your email address. You will receive a password reset link within a few minutes. If you do not receive the email, check your spam folder or contact our support team for assistance.

Question 13

Can I add team members to my account?

Accepted Answer

Yes, Pro and Enterprise plans support team collaboration. You can invite team members from the Settings > Team page. Each team member gets their own login credentials while sharing the workspace's credit pool and project history.

Question 14

How is my data protected?

Accepted Answer

We take data security seriously. All images are encrypted in transit (TLS 1.3) and at rest (AES-256). Uploaded images are automatically deleted after 30 days unless you choose to retain them. We are SOC 2 Type II compliant and undergo regular third-party security audits.

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